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GPS City Q&A » Adapters » Mac Compatible ?

Adapters (4 replies)

Item

Original Question

Mac Compatible ?

› GPS City Serial to USB Port 17in Adapter for PC

Author

Reply

Steven
Ontario

Original question asked on Jun 30, 2010, 6:45pm

Does this thing work with Mac as suggested on GPS city product page? The disk supplied with device is a mini disk which cannot be inserted into a standard Mac drive. Further the disk supplied and the instruction book only mention Windows. Manufacturer website (www.tripplite.com) only mentions windows. Can I download a Mac driver from somewhere ?

GPS City Jordan
Las Vegas, NV

Reply #1 on Jul 2, 2010, 4:11pm

Hi Steven,

Please see the page below to download the necessary drivers for Mac. Thank you.

http://www.gpscity.com/usb_drivers_download.html

Jordan

Steven
Ontario

Reply #2 on Jul 2, 2010, 4:50pm

Jordan,
the link you provided appears to be broken.

Steven

GPS City
Las Vegas, NV

Reply #3 on Jul 6, 2010, 8:30am

Hi Steven,

Sorry about that! Here is the correct link:

http://www.gilsson.com/usb_drivers_download.htm

Let me know if this works, thank you!

Jordan

Steven
Ontario

Reply #4 on Jul 8, 2010, 11:49am

Thanks for fixing the link.

Unfortunately these drivers do not work with the device sold by GPS City.
The device sold by GPS City is a Tripp-Lite U209-000-R.
I contacted Tripp-Lite directly and this is their response:

Dear Steven,

Thank you for your recent inquiry.

At this time we do not have any drivers available for our U209-000-R that will allow the device to be used on Mac systems.

Unfortunately we cannot provide the specific chip sets used on our products since they are proprietary and unable to be disclosed.

We apologize for the inconvenience.

Thank you for choosing Tripp Lite!

TechSupport@TrippLite.com
www.TrippLite.com
Phone: 773-869-1233

I have since purchased a Keyspan Adaptor model: USA-19HS, and it works fine with Mac OSX. I am able to load my Garmin eTrex data directly into Google Earth. The Keyspan adaptor comes with Windows, Mac, and Linux drivers on a standard size CD. Interestingly, the Keyspan is manufactured by Tripp-Lite.

I suggest that GPS City add a clear statement that the device they offer (U209-000-R) is Windows only. As it stands now the GPS City webpage for this device includes a link for Mac drives which is misleading.

Steven

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