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GPS City Q&A » Automotive GPS » Problem with the GTM35 not working?

Automotive GPS (3 replies)

Item

Original Question

Problem with the GTM35 not working?

› Garmin Nuvi 3790T

Author

Reply

John W
Montreal

Original question asked on Jun 25, 2011, 6:52pm

The GTM35 with my unit isn't powering the unit or giving any traffic information. Is this a known issue, or is there a known fix? Is there any way to tell if it is the cable itself or the mount itself that is the issue?
John

Jordan GPS City
Calgary, AB

Reply #1 on Jun 27, 2011, 2:53pm

Hello John,

The most common problem is the fuse blowing. Does the light come on when the cable is plugged in? Does the cable work in other vehicles?

Cheers

John
Montreal

Reply #2 on Jun 28, 2011, 12:53pm

The light does come on, but it doesn't power the unit or provide traffic info. The cable that is used to connect to my home computer will power the unit in the car.
John

Jordan GPS City
Calgary, AB

Reply #3 on Jun 28, 2011, 1:19pm

Hello John,

Sounds like there is a short in the cable. If purchased through us we can warranty it for the first 30 days after the purchase. After that time Garmin takes care of the product. Please call us or Garmin to get the cable repair or replaced.

Cheers

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