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GPS City Q&A » Cables » Is the ecoRoute HD device compatible with older Nuvis?

Cables (60 replies)

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Item

Original Question

Is the ecoRoute HD device compatible with older Nuvis?

› Garmin ecoRoute hd Worldwide Cable

Author

Reply

Johnp37
Central NJ

Original question asked on Feb 2, 2010, 7:08am

I understand my Garmin 755T is not compatible with the ecoRoute hd, only with 5 of the latest models. This makes absolutely no sense to me UNLESS it is a marketing ploy to sell their latest GPS units.It seems to me Garmin is shooting itself in the foot with this misguided strategy. I believe they would sell a ton of these, even at $149.99 a pop if compatible with an expapnded nuvi list. Seems dumb to me. And you can tell them so.

Jordan GPS City
Calgary, AB

Reply #1 on Feb 2, 2010, 2:17pm

Hello Johnp37,
Garmin Ecoroute HD is for the new units with Bluetooth only. Your unit does not have bluetooth so can never be upgraded to be compatible unless Garmin comes out with a wired version. Technology is always changing and some older product will not support new features or technology advancements.

Cheers
Jordan

Kerry
Ontario canada

Reply #2 on Feb 12, 2010, 5:13pm

Yes I DAM well agree stupid people would sell a hell of a lot more if the HD unit would work with more Garmin systems, never mind what all them other arm chair forcasters see or read into, you are 100% correct in your satement. Cheers good thought!!!

Kerry
Ontario Canada

Reply #3 on Feb 12, 2010, 5:28pm

I am still burnning over this EcoRoute HD unit < I just bought a 765T Garmin Nuvi and am pissed that the HD unit aparently is not compatable with my unit, If it is a way for Garmin to sell more of there new units shame on them, the math says that they should of made a upgrade system for there other units so you can apply the EcoRoute HD to the , because I will be damed if I am going to piss away another $330 Can. for another one of there GPS unis, and I hope some other company comes up with a full applyable GPS unit because then I can put this unit under my tire and run it over,me an the 2400 other members that use them to navagate around this city, ouruses this 765 T for our vehicals and it would of been great for our fleet to have that extra capabilaty, good thinking Garmin You might of just lost a customer. THANKS!!!!!!

Kerrya
Ontario Canada

Reply #4 on Feb 12, 2010, 5:36pm

Hello: Jessy my 765T Has Blue tooth, so you are saying now my GPS is compatable with this EcoRoute HD? Please Let Me Know I will order the HD unit Right away Thanks.---Kerry and if you are lucky Mywill buy them to for there fleet,right from gpscity so I will inform them if this is true.. Thanks again ---Kerry

Jordan GPS City
Calgary, AB

Reply #5 on Mar 23, 2010, 8:20am

The Nuvi 765T does not support ecoroute HD even though it has bluetooth. Garmin only added that feature to the new series.

** Please note the original conversation was about a Nuvi 755 that does not have bluetooth **

Cheers

Ray
California

Reply #6 on May 23, 2010, 5:22pm

Not all new GPS's from Garmin will support the Ecoroute HD.
I just received an email from Garmin. I asked if their new nüvi 3790T, due to be released this summer will support the Ecoroute HD, they said "no". This makes no sense whatsoever.

Jim
New York

Reply #7 on Jul 5, 2010, 10:54am

You are listing on your website that this works with the nuvi 3760, 3790, but the previous post reported that Garmin said the 3790 won't support it. I have a 3790 and the Ecoroute menu doesn't show the option to sync to the Ecoroute HD and I have the latest firmware installed. Is there a pending firmware update or won't it be supported?

GPS City
Calgary, AB

Reply #8 on Jul 6, 2010, 7:34am

That is correct the NEW 37XX series does not do EcoRoute HD. Garmin only included it with the Bluetooth enabled Nuvi 12XX, 13XX and 14XX units. I have not heard of Garmin working on a firmware upgrade as of yet. I wouldn't count on EcoRoute HD being supported.

The unit does have ECO-Route but not the ability to communicate with your vehicles computer (HD). Its a little confusing. For assistance please feel free to call us.
1-866-GPS-CITY

Cheers

Jim
New York

Reply #9 on Jul 7, 2010, 2:37pm

I was confused because under Product Compatibility you have listed on your website that it works with the 3790 and it didn't state that it did on the Garmin website. I also asked Garmin because of the confusion and they responded that the 3790 will support HD in the firmware update that is expected to come out in late July.

GPS City
Calgary, AB

Reply #10 on Jul 8, 2010, 7:56am

We will have to wait to see if the 3790 will be supported. Garmin Normally does not give that information out. Until then I would not buy a HD cable for the Nuvi 37XX Series

Boyscout123
BC, Canada

Reply #11 on Aug 10, 2010, 12:17pm

Anyone tried to get the 3790 and EcoRoute HD to link up yet??

GPS City Jordan
Las Vegas, NV

Reply #12 on Aug 10, 2010, 2:27pm

EcoRoute HD will not work with the 3790T as of yet, since there has not been any firmware updates released for the 37xx series. We are still waiting for a firmware released, and Garmin has confirmed with me that a update will come shortly to add compatibility with the EcoRoute.

Jordan

Robb
Oromocto, NB

Reply #13 on Aug 30, 2010, 7:07am

Where is the ecroroute HD software for the 1690? There is nothing on the Garmin site, nothing for my updates. I bought this to use with my 1690, but no software available? Someone must have it, if so any chance you can put it somewhere to share with the community?

Thanks

GPS City
Calgary, AB

Reply #14 on Aug 30, 2010, 8:39am

Hello Robb,

The HD cables purchased from GPS City are compatible with the Nuvi 1690 but first you need to update the GPS unit. Once you update the unit you can set up the HD Ecoroute cable through the ecroute menu's.

http://www.garmin.com/manuals/ecoRouteHD_Instructions_EN-FR_.pdf

Robb
Oromocto,NB

Reply #15 on Aug 30, 2010, 9:02am

I know about the software required, my problem is that on the Garmin site there is no where to get the HD update. It has been removed. Again, does anyone know where else to get it, or does someone have the download available? Garmin customer service is not answering me at all.

GPS City
Calgary, AB

Reply #16 on Aug 30, 2010, 10:11am

Hello Robb,

I pulled a Canadian version from stock and it is missing the option to syn to the HD cable. This may be an oversight by Garmin since the nuvi 1690 is not a popular unit in Canada. I will have our US location try a US version to see if their unit is any different.

** If you are trying to contact Garmin the best way is by phone. Emails may get spam filtered and emails are easier to forget about than phone calls**

Robb
Oromocto,NB

Reply #17 on Aug 30, 2010, 10:19am

The phone wait is over 1/2 hour so far. If they will not have this option available to me in Canada, will I be able to exchange my unit I bought from you for one that does? I really want to keep the 1690, so maybe they will send me the link to enable this.

Jordan GPS City
Calgary, AB

Reply #18 on Aug 31, 2010, 8:00am

Hello Robb,

We just tested a unit from our USA stock and it works fine. I have let Garmin know the Canadian version is not working in the same manner. In order to get it fixed I recommend you call them also. I know it is a long wait on hold but they may be able to assist you. Plus the more people telling them there is an issue the quicker it will be resolved. I think the problem is with the GPS unit and not the HD cable.

Cheers

Robb
Oromocto, NB

Reply #19 on Aug 31, 2010, 8:51am

It is the GPS unit as there is no icon to connect to the HD cable. They keep sending me emails telling me to do the same thing, I tell them there is no connect option, they tell me the same steps again. Not a very good support system.

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