The GPS Super Store.™ Since 1994.

United States

1-866-GPS-CITY • Live Chat

Cart (0)

Videos

Reviews

Testimonials

What's New

Rebates

Gallery

Events

GPS City Questions & Answers

Q&A Home

Newest Most Viewed Most Replies Search:

Got questions? We've got answers. By the thousands!

If you have a question about a product, be it units, mounts, software, or accessories, we'll do our best to answer it correctly and in a timely manner. All questions are answered by one of our knowledgeable technical support staff. Everyone is welcome to participate! No login required.

How Do I Ask A Question?

Go to a product's webpage, then click the 'Q&A' tab and enter your question (no login required). Your question will then appear here in the Q&As where you can check back for the answer.

GPS City Q&A » Mounts » No audio from the audio plug of AMPS mount cable?

Mounts (2 replies)

Item

Original Question

No audio from the audio plug of AMPS mount cable?

› Garmin Montana 6xx AMPS Rugged Mount with Audio Power Cable

Author

Reply

Phil
Edmonton, AB

Original question asked on Apr 19, 2012, 11:38am

I have installed the AMPS Rugged mount on my BMW, powered thru a fuse panel. When I plug a Bluetooth dongle into this plug (with a mono to stereo adapter) I get no route audio info from my Montana 650. Using the same setup & plugging directly into the Montana audio out plug, I get the audio responses from the route in use.
I have gone thru the Montana setup & am unable to see anything that is required to change the audio out?
Any ideas as to what I need to do?
Thanks

Jordan
GPS City

Reply #1 on Apr 19, 2012, 2:17pm

I gave one a test from stock and if there is no power to the cradle, there will be no audio. After attaching it to a 12V source I started to get my audio instructions via the headphone jack on the cable (I was using stereo Headphones).

I would make sure that you have good power (12VDC) going to the cradle so that you can hear the audio directions. Maybe at the time you were testing the bike was off or the power was less than 12V. Feel free to contact us if it still does not work for you.

Phil
Edmonton, AB

Reply #2 on Apr 19, 2012, 2:42pm

Jordan, Thanks for your input.
My connection is to power on all the time. But I removed the Mono to Stereo adapter this time & it worked...I am happy to once again be told 'Were to Go'!

Thanks for your help.

Follow:

Learn:

Videos, Q&A, Reviews

Gallery

Buzz:

Latest News

Email List:

Company About Us Contact Us Testimonials Our History Careers Give Us Feedback Site Map	Customer Service Order Status Track Your Order Return Policy Return An Item Extended Warranty Warranty Repair Gift Message	Help & Answers Help Desk Support Desk Product Q&A's Product Reviews Shipping Info Shipping Methods International Orders	Sales Coupons Corporate Sales Educational Sales Military Sales Government Sales	Website SSL Security By:	GPS City 6847 S. Eastern Ave, #104 Las Vegas, NV 89119 USA Toll-free: 1-866-GPS-CITY Toll-free: 1-866-477-2489 Phone: 702-990-5600 Fax: 702-990-5603 Email: sales@gpscity.com
Copyright © 1996-2013 GPS City^®. All Rights Reserved. Terms Of Use. Privacy Policy. Our No SPAM Promise.