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GPS City Q&As » Outdoor GPS » Garmin Dakota 20 Q&As

Garmin Dakota 20: Problem with the map authentication after update? (6 replies)

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Original Question

Problem with the map authentication after update?

› Garmin Dakota 20

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Michel
Laval, Quebec

Original question asked on Sep 5, 2010, 6:41pm

Hi, I have GPS Dakota 20, and today I make the update as recommand by Garmin from v3.10 to v3.30. and every thing was OK, as usual.
the problem I'm having now when I turn on the GPS , I recive the folowing message: ( can't Authenticate maps ) and at the bottom of the screen OK
I have the TrakMaps Topo Quebec v1.0 on micro SD, wicth I can't use.
Need help.....thank you

Jordan GPS City
Calgary, AB

Reply #1 on Sep 7, 2010, 10:00am

Hello Michel,

Unfortunately you will need maps made by Garmin or an authorized map provider. By the sounds of it trakMaps is not authorized by Garmin. I have seen this happen with other maps made by third party vendors. For more information you may want to contact the makers for Trakmaps in Quebec.

Cheers

michel Leduc
Laval, Quebec

Reply #2 on Sep 7, 2010, 10:23am

thank you for reply, This is curious than every thing was working OK before this last update,, and the map was buy at Raytech ( autorized Garmin dealer in Laval ), I will try to contact those peoples.......Michel

Jordan GPS City
Calgary, AB

Reply #3 on Sep 7, 2010, 10:31am

Hello Michel,

When you do the update it locks the unauthorized maps out of the unit. Alot of people wish this did not happen but prevents poor quality and hacked maps.

I am sure if the makers of trakmaps contact Garmin, they can have it so their maps work. If you want to make sure a map works properly before purchasing feel free to contact Garmin or GPS City.

Cheers
Jordan

Michel Leduc
Laval, Quebec

Reply #4 on Sep 7, 2010, 2:05pm

Many thank'x Jordan. Just to keep you inform, Tobay I went to the Garmin dealer where I buy the TrakMaps, and they told me than Garmin update protocol have been change.. They phone to the TrakMaps makers and they told to give me new topo map for free. once again thank'x.....Michel

Jordan GPS City
Calgary, AB

Reply #5 on Sep 7, 2010, 2:30pm

Hello Michel,

I am glad you have been taken care of. Have fun this fall!

Cheers
Jordan

Kyle
Canberra

Reply #6 on Apr 3, 2011, 6:29pm

if you update and your maps are locked its very easy to downgrade firmware on garmin units, i had the same problem and fixed it by downgrading.
follow this:
http://www.gps-forums.net/dakota20-firmware-downgrade-t23924.html

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