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 The Garmin Zumo 550
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| Recent reviews for this item: |      |
| Dunany, January 10, 2012 |
| After having to listen to my brother for 3 years, telling me
'how great', 'you have to get one', 'look at all the stuff
it does', I got one from Santa (my nice wife). The kit is
great. Everything you need is there for both the bike and
car. The car stuff is an added bonus. It's even a tax
write-off for us contractor guys!! While the unit is
fantastic, I would really appreciate it if the route-making
software would be as easy/possible as Rand Mc Nally or
Google. Why can't you set up a general route, showing cities
and highways? |      |
| Big Yellow Wing, December 27, 2011 |
| I ride 20,000 miles a year on a Goldwing. While the features
like glove-friendly touch screen, read-in-the-sun screen,
Blue Tooth and Satellite radio are terrific, eventually all
of the screen touches become inaccurate and lock up the unit.
I've done two returns for about $125 each (as I remember)
They are rebuilt units that were someone else's problem. I
love the features and I love how intuitively the Garmin
products work. But now I have a unit that only responds to
the left hand button commands. |      |
| FLHTCU, November 19, 2011 |
| I'm now returning the third faulty unit to Garmin for
replacement. First unit, almost 5 years ago, constantly
froze and ceased to function in specific areas around
Washington DC. Returned for replacement, which functioned
reasonably well for several years. Exception to this is
that the basic navigation logic in the unit is flawed. Try
it yourself, but Zumo appears to use a presumed speed of
almost 70 mph for many of its calculations. With that
exception, unit worked OK then began to lose GPS lock,
freeze, fail, start repeating distance to turn every .5
miles (very annoying), etc. so it was obviously dying.
Returned (along with the $100 bucks they charge) for a
refurb uniit. Huge problems in reloading maps that I had
purchased. Tech support throughout all this is horrible
(with occasional good advice, to be fair). Similar
problems to what I've seen on your site - multiple techs
with different answers, ambiguous, sometimes nonsensical
answers with no relation to the question, etc). After
literally hours downloading patches, maps and so on, unit
number 3 worked fine for about 2 months. Turned the bike
power on one morning and Zumo is completely dead. Tech
support offered a couple of suggestions, no effect at all.
The thing is completely non-functional. Why Harley
Davidson put their name on this POS is beyond me. The
problem now is what to do next. Zumo 665 looks good on
paper, but for those bucks, and OBTW a mount that's
incompatible with all the work I did to put the 550 on my
bike, I'm hard pressed to go down this road again. |      |
| rralfshouse, October 30, 2011 |
| Very pleased with this unit. It was easy to use and made
for a great back roads trip. | |